Shipping policy

Shipping Policy

TWK Agri (Pty) Ltd
11 De Wet Street, Piet Retief, 2380
Tel: 017 824 1000
VAT: 410 0101 692

Shipping Within South Africa

At TWK Agri Outdoor, we are committed to getting your order to you as quickly and safely as possible.

Processing Time:
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or public holidays.

Shipping Time:
Standard delivery takes between 3–7 business days, depending on your location. Remote or outlying areas may take slightly longer.

Shipping Fees:
Shipping costs standard R150, unless indicated otherwise for larger objects. Free shipping may be offered for promotional periods or on orders over a specified amount – please check current offers on our website.

Tracking Your Order:
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details so you can follow your parcel every step of the way.

Delivery Partners

We partner with trusted national couriers to ensure fast and reliable delivery across South Africa.

Delays or Issues

While we strive to meet all delivery timelines, unforeseen circumstances such as weather, load shedding, or courier delays may affect shipping times. Should your order be delayed, we’ll communicate with you promptly and keep you updated.

Incorrect Address Disclaimer