FAQs
Have a question ? We are here to help.
Do you ship across South Africa?
Yes! We deliver anywhere in South Africa. Shipping costs are onlt R150.
How long does delivery take?
Delivery usually takes 3–7 working days, depending on your location. You’ll receive a tracking number as soon as your order is shipped.
Can I return or exchange a product?
Absolutely. If you're not 100% satisfied, you can return or exchange items within 7 days of delivery – as long as they're unused and in their original packaging.
Is it safe to shop on your website?
Yes. Our website uses SSL encryption and secure payment providers to ensure your personal and payment information is always protected.
Do you offer gift cards?
Yes, we do! TWK Agri Outdoor digital gift cards are the perfect gift for outdoor lovers. You can purchase them online and send them directly to the recipient.